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DUAL Softswitch is a robust and scalable VoIP switch. It was built
in-house and has been switching our own VoIP traffic since 2003.
- Calls can arrive and leave the switch using H.323 or SIP. We automatically convert
between these protocols.
- For H.323, gateway to gateway; gatekeeper to gatekeeper and gateway to gatekeeper are
supported.
- For SIP, IP address and DIGEST authentication are supported, providing you with a
platform equally suited to wholesale termination and consumer or call shop services.
- Many signalling options can be set for customers and carriers, assuring a consistent
call signalling flow.
- Optional RTP proxy to support NAT Penetration.
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DUAL Softswitch offers extreme flexibility in assigning charges to your
customers' H.323 and SIP traffic.
- An unlimited number of tariffs can be uploaded and assigned to customer accounts.
- Billing steps and grace periods can be assigned to customer accounts independent of
tariffs.
- Tariffs can be overridden on a per-account basis to supported specially negotiated
selling rates.
- Currency and rating precision calculations can be specified.
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DUAL Softswitch's powerful routing features ensure that your customers'
VoIP traffic is switched to the cheapest carriers you have available. This is
controlled by you using an online Administration System.
- Unlimited SIP or H.323 carriers can be defined.
- DUAL Softswitch automatically builds maintains a Least Cost Routing structure of up to
ten carriers, based on rates you upload.
- Carrier rate sheets can be uploaded as Microsoft Excel files.
- Call overflow in real time of failed calls between carriers (Alternative Routing).
- Routing can be overridden on a per-tariff and per-account basis.
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DUAL Softswitch provides your customers with fast and flexible control
panels, and takes on many aspects of customer management.
- PayPal integration, which allows your customers to buy credit from you online.
- Automatic generation of Excel rate tables based on the tariffs that you upload.
- Customer control panel for viewing CDRs, available funds and downloading rate sheets.
- Self configuring call shop billing system.
- Automatic emails warning your customers that their calling funds are low or have
expired.
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DUAL Softswitch is a fully hosted service. The VoIP
switch and web servers are all located on our own servers and are under your control
through a web-based Administration System.
We operate at multiple secure data centres in London for resiliency.
Our systems are monitored 24/7 by experienced and capable telecommunications
engineers.

DUAL Softwitch architecture
(some features may still be under development)
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| You can have a complete H.323 and SIP softswitch running in a few hours.
Signup for a hosted softswitch now. |